Frequently Asked Questions
Everything you need to know about your Poochparis experience.
How do I determine the right size for my dog?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck, chest, and back length to ensure a perfect fit for our high-fashion garments.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the clothing is free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout if your pooch needs their new look sooner.
Are Poochparis materials safe for sensitive skin?
Absolutely. We use premium, hypoallergenic fabrics like organic cotton and soft knits to ensure your pet stays stylish without any skin irritation.
Do you ship internationally?
Yes, Poochparis ships to fashion-forward pets worldwide. International delivery times vary by location, typically ranging from 10-21 business days.
How should I wash my pet's new designer clothes?
To maintain the quality of our luxury fabrics, we recommend hand washing in cold water or using a delicate machine cycle and laying flat to dry.